ORDER AND PRICE PROCEDURES

Customers have the possibility to make all their orders from the Internet page: www.story1961.com

Each customer declares that they have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through Story 1961.

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By pressing the "Pay" button during the purchase process, the member declares to accept fully and without reservations all of the present General Conditions of Sale. The data recorded by Story 1961 are proof of transactions made between Story 1961 and members of your Private Community. Story 1961 will confirm your order by sending an email. The contractual information is presented in English language and will be confirmed at the latest at the time of delivery. The prices of our products aren't inclusive of all taxes, nor transportation costs. Customs duties and taxes are paid by buyers for non-EU countries.

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Story 1961 reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the time of registration of the orders (subject to availability of the product), except for typographical error manifest. The products remain the property of the supplier until the full payment of the price has occurred. Story 1961 reserves the right to reject an order from any member with whom it has a litigation.

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AVAILABILITY

Story 1961 will do its best to please all its customers in the demand for the products. In case of unavailability of the product after the order has been made the customer will be informed by email of cancellation of this one.

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As a result of this demand, the speed of the return in the bank account of the customer will depend on the type of bank card and the conditions of each bank. These terms are again specified in the "Delivery" clause.

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SECURE PAYMENT

Payment with card: The Regulation of purchases is made by bank card. The accepted bank cards are: Visa, Mastercard, AMEX, Discover, Diners, CUP, JCB and Maestro. The purchase price will be charged to the customer's bank account within 4 days from the date of order and will be given after confirmation of your agreement with the bank payment centers. In case the POS (Terminal Point of Sale) will inform of the denial of the card, the order will be automatically canceled, informing the customer of such annulment on-line.

 

Wire transfer: This payment method will not have any cost to the customer charged by Story 1961, whereas your bank might charge you a transaction fee. The amount of the returns will be charged to the account indicated by the customer. To make the payment of an invoice must include: Number of invoice, Name of the person who placed the order. Use the account number provided by Story 1961. Story 1961 will check the receipt of the invoice amount before sending the goods.

 

Paypal: In this mode the payment will be charged as the customer has contracted with paypal in the same way the returns where the company has to pay some amount will be made by the same route. This mode has no cost to the customer.

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SECURITY

For your safety Story 1961 has relied on the system of payment by credit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and are subsequently verified with the issuing bank to prevent possible fraud and abuse. This data entry procedure is guaranteed by 256-bit SSL (Secure Socket Layer) encryption technology, one of the most advanced and efficient protection systems currently available, thanks to which no third party will have access to this information via the Internet To the bank data entered by the customer. Only the Bank and PayPal have access to the bank details linked to these means of payment, so Story 1961 does not know or register these data during the payment transaction.

 

DELIVERY

The supplier will send the products to the distribution warehouse, from where they will leave the products whose final destination will be the address that the buyer establishes. Each time an order is sent, the buyer will receive an email. The transportation costs will be at the buyer's expense. The purchase order that corresponds to the order will be available in Story 1961, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issue of the email. This original purchase order includes delivery costs and VAT. Story 1961 will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product delivered. The delivery time is mentioned in the delivery option chosen. Story 1961 will inform the customer of the order's output from the distribution warehouse, by sending an email. Each delivery is considered made after the carrier has made the product available to the customer, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that are justified, even have the possibility to reject the package if it had been opened or if it has clear signs of deterioration. Reservations and complaints must be directed to Story 1961 via email at the address found on Story 1961.

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RETURN

All products sold may be returned for 30 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Act.

 

Previously, the client must indicate their intention by email. Story 1961 will respond via another email specifying the precise instructions for the return of the product. The cost of return will be borne by the customer. Reimbursement in the customer's account as a result of this refund will be made within 7 days of receipt of the goods by Story 1961. The return may in no case take place if the products supplied were manifestly subject to use. The products must be returned properly protected, in their original packaging, in a perfect condition (not damaged or contaminated by the customer) with all accessories, instructions and documentation. They will be shipped to the location specified by Story 1961 in the precise instructions for returning the product sent via email. In the event that the return is not accepted by the supplier because it understands that the product whose return was intended to have been used, these products will remain in the distribution warehouse for collection by the customer, for a period not exceeding thirty days from Their return. Packages that do not contain any attachments identifying the sender (order number, name, address, ...) can not be returned either. The expenses and risks related to the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect state of conservation. Through Story 1961 you can make returns of the products bought by the amount of them. Once you have received the returned goods, Story 1961 will verify that they are in good condition and will proceed to the payment of the amount paid less shipping costs incurred for Story 1961, regardless of the amount of product returned. Anyone who returns a product will receive an email informing you of the amount of your refund.

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WARRANTY

The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of 16 November approving the text of the General Law for the Defense of Consumers and Users. According to this standard, the seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to him of any lack of conformity. The consumer and user has the right to repair the product, to replace it, to reduce the price or to terminate the contract.

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RESPONSIBILITY, LITIGATION AND APPLICABLE LAW

Story 1961 could not be held liable for breach of contract concluded in the event of a breach of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and / or communications, flood Or fire. In the event of litigation, the member will address Priority to Story 1961 for a friendly settlement. The Courts of Madrid are the only competent. The present general conditions of sale in Spanish will be interpreted and will be realized in accordance with the Spanish law. Any disagreement that may arise on the grounds of its validity, interpretation or execution shall be submitted to the Courts of Madrid, to which expressly exclusive attribution of competence is made.

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MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Story 1961 reserves the right to modify the general conditions of sale without prior notice, being able to change, suppress or add both the contents and services that are provided through it and the way in which they appear presented or located in their servers. These changes must be accepted by the User each time he makes a purchase through the Story 1961 page. Members of Story 1961's "Private Community" who do not conform to the modifications of the general conditions must notify and , As of the date on which the new version will take effect, shall cease to use Story 1961 services. In the event any of the terms of the general conditions are illegal or unenforceable, it shall be null and void and Agreed by the parties and failing that what is stated in the Spanish Civil Code.

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